Inside Product Specialist
18d ago

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company.

We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

We can’t wait for you to discover this for yourself as a Specialist, Inside Product on our Inside Product team in Quezon City / BGC Taguig City

At Dell, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out.

Our Inside Sales teams rely on them for technical advice during the sales process. They directly advise customers on everything from product features and configurations, through to pricing and availability.

Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.

Key Responsibilities

  • Responsible for increasing Total Service Revenue , Total Services Margin as well as SRU and SDMU for the NA Consumer business.
  • Responsible for creating plans and implementing strategy and tactics to increase Services Attach Rates, SRU and SMU for NA Consumer business.
  • Develop a holistic understanding of the organization through meetings in different cross-functional departments
  • Responsible for living the I am services sales pillars and ensuring peers do the same
  • Responsible for developing Services Sales coaches in NA Consumer sales to reach full potential
  • Essential Requirements

  • Ability to influence individual and group performance via coaching and relationship-building
  • Minimum 5 years Dell and / or other sales experience
  • Knowledge of the Dell sales model, specifically as applied through direct sales
  • Strong knowledge of applicable Dell Services and is able to identify how these products align to customer needs
  • Be able to deal with ambiguity
  • Proficiency with Microsoft Office especially PowerPoint, Excel, Outlook, SharePoint
  • Benefits

    We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities all to create a compelling and rewarding work environment.

    If you’re ready to get to the heart of ground-breaking products and champion innovation as an expert, this is your opportunity to develop with Dell.

    Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

    All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

    Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.

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