Technical Support Specialist
IBM
SANTA ROSA CITY, LAGUNA, Philippines
39d ago

Provide and process information in response to inquiries, concerns, and requests

  • Diagnose and resolve technical, hardware and software, issues
  • Research required information using available resources
  • Offer alternative solutions where appropriate with the objective of retaining customer and client business
  • Redirect problems to appropriate resource
  • Troubleshooting backgroung
  • Date Posted : 04 / 04 / 2017

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