This position defines the overall Dell solution for the customer and makes presentations on all aspects of company products and services.
Assists the sales staff in assessing potential application of company products and services to meet customer needs. Prepares detailed product specifications for the purpose of selling high end product and solutions.
Conducts customer needs analysis. Provides project scoping. Coordinates internal specialists and inter-department activities.
Assists sellers in creating demand for product. Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users / buyers.
Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.
Supports highly complex accounts
Gains access and manages relationships with executive level technical staff and decision makers
May devise new approaches / methods to selling enterprise / client products and services
Verifies operability of highly complex product and service configuration within the customer’s environment
Verifies roles and responsibilities required to support account team
Understands market and industry data to provide thought leadership to position value of the solution
Leverages third-party and / or the Channel to create and position the solution
Provides counsel across account team in analyzing customer requirements and performing advanced systems integration and providing technical expertise to design and implement solution using breadth of our products and services
Senior level sales engineer with expert understanding of our product and services portfolio Qualifies highly complex sales opportunities in the terms of customer technical requirements, competition, decision making process and funding
Presents the design and value of proposed solution and business case to customers, prospects and management at a senior, sometimes executive level
Skills and Qualifications :
Recognized internally and externally as a thought leader on the industry, our business model and competitors
Works effectively with functional leaders throughout the organization / models effective team leadership
Works with customers in complex business environments to devise new and innovative solutions to business challenges
Anticipates customer needs beyond existing scope of enterprise / client products and services
Typically requires 12+ years of related experience with a Bachelor’s degree; or 8+ years with a Master’s degree