Desktop Support Analyst
Fujitsu
Philippines
11h ago

Qualifications :

  • Solid experience in user support, user training or LAN administration
  • Sound experience in problem resolution in a PC / LAN environment
  • Sound ability to analyze trends and relate them to the existing PC / LAN environment
  • Sound knowledge of SOE principles and concepts
  • Knowledge in Desktops, Laptops, PDAs and printer troubleshooting
  • Troubleshooting Software Conflicts
  • Sound experience in the use of incident management tool
  • Exposure to the process of Incident, Problem, Change & Configuration Management
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