Analyst, Investment Operations
Northern Trust Corporation
Manila, National Capital Region, Philippines
4d ago

For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity.

From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 16,500 employees globally.

We serve the world’s most-sophisticated clients from sovereign wealth funds and the wealthiest individuals and families, to the most-

successful hedge funds and corporate brands.We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology.

And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.

As of March 31, 2018, Northern Trust Corporation had :

  • $10.8 trillion in assets under custody / administration
  • $8.1 trillion in assets under custody
  • $1.2 trillion in assets under management
  • $130 billion in banking assets
  • Responsibilities : The Analyst is responsible for processing simple and complex transactions within set procedures and guidelines prescribed.

    Works with other Operations Groups to ensure all exceptions are monitored and corrected within an agreed timeframe. Expected to solve simple issues and refer more complex problems to supervisors / experts for assistance.

    Entry level position with opportunity to develop professionally.

  • Responsible for providing client service through the execution of daily functions and tasks.
  • Understand and follow control procedures.
  • Responsible for providing timely response to queries.
  • Work effectively as a team member as well as an independent, self-motivated individual.
  • Research and resolve problems within established guidelines.
  • Advise management where current processes do not align to documented procedures.
  • Escalate client requests that contradict established procedures or best practices.
  • Assist in improving process flows and operational and control procedures.
  • Cultivate relationships with internal partners and client contacts .
  • Responsible for understanding client's business.
  • Is available and responsive to address client needs.
  • Recognize when to escalate client issues or queries.
  • Understand current Service Level Agreements (SLAs) that are directly related to job function(s).
  • Responsible for increasing knowledge of financial services market operations.
  • Establish and maintain effective working relationships with key partners internal and external to the organization.
  • Qualifications :

  • A college or university degree and / or 0-2+ years of relevant work experience
  • Excellent oral and written communication skills
  • Able to multi-task
  • Analytical and problem solving skills
  • Attention to detail
  • Works with a sense of urgency
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