Project Coordinator
Wells Fargo
Manila Philippines
7d ago

About Wells Fargo

Wells Fargo & Company (NYSE : WFC) is a diversified, community-based financial services company with $2.0 trillion in assets.

Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.

com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy.

With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No.

25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Enterprise Global Services

Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services.

EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website.

Department Overview

The Capability and Competence Hub EGS (CACHE) aims to provide flexible resourcing and competency building capabilities in support of the EGS model.

CACHE provides team members the opportunity to work with different Lines of Business, and gain exposure into different domains.

Based on the various term projects, team members will be provided the opportunity to be placed into challenging environments and projects.

This flexibility will offer them a perspective on the larger picture of how the different businesses of Wells Fargo operate

About the Role

The role is responsible for coordinating activities and resources in support of technical projects. Tracks and reports project and ensures completion of assigned actions.

Responsibilities

  • Responsible for coordinating activities and resources in support of technical projects that impact multiple departments, systems and / or workflows with moderate to high risk and complexity or multiple projects simultaneously with lesser risk and complexity.
  • Uses technical experience such as Desktop, Networking and other technical applications and knowledge of technical project management methodologies and tools, resource management practices and change management techniques to ensure all projects adhere to high quality standards, meet customer expectations, are delivered on time and within budget.
  • Tracks and reports project and budget status; ensures completion of assigned actions.
  • Identifies project / production issues and works with project team to provide solutions or escalates to avoid project delays.
  • Compiles and maintains project documentation and issues log; coordinates implementation activities within or across department(s).
  • Works with client groups to identify training needs and arranges and / or delivers training.
  • Works with project teams to document processes and procedures.
  • Monitors and / or enhances websites to host project documents, reports, and related information.
  • Serves as primary point of contact for project information and updates.
  • Market Skills and Certifications

    Essential Qualifications

  • Previous experience with managing project coordination / implementation needs in remote locations
  • Ability to lead and communicate in meetings as well in communications to a wide scope of customers, constituents and vendors
  • SharePoint, MS Excel knowledge
  • Experience in Service Desk Management
  • Amenable to work on a night shift
  • College graduate or Bachelor’s degree in any field
  • APAC

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