General Services Associate
Manila, PH
1d ago


We have an exciting opportunity for a General Services Associate in our office in Makati City, Philippines.

This role reports to the Office Manager. This person will perform general office and administrative duties.

This role is open to Filipino citizens or PR.


  • Answers incoming telephone calls, records caller messages and routes to appropriate employee, greets visitors and notifies appropriate employee.
  • Processes vendor invoices, check requests and employee expense reports for payment.
  • Makes travel arrangements for employees, e.g., requested departure time, hotel, etc. through travel department.
  • Reserves conference rooms for meetings and presentations and confirms requests supplies and refreshments.
  • Types information using a word processor, PC and / or typewriter.
  • Copies, assembles and files company publications, manuals, forms and software documentation.
  • Checks-out documentation manuals or other material to employees or prospective clients and notifies appropriate personnel when material is not returned within specified time frame.
  • Maintains building and production copiers.
  • Distributes software, documentation and office products; distributes incoming mail / packages and ships outgoing packages.
  • Maintains inventory of office, documentation and copy supplies and performs other administrative duties.
  • Other related duties assigned as needed.

  • Bachelor’s degree or the equivalent combination of education, training, or work experience.

  • Proficient written and oral communication skills in dealing with employees or external customers / clients.
  • Knowledge of office policies and procedures.
  • Proficient in using PCs, postage meter and other general office equipment.
  • Proficiency to work independently.
  • Knowledge of rules of grammar and punctuation and common arithmetic computations, e.g., addition, subtraction, percentages.
  • Proficient in operating office equipment required by job, e.g., PC, typewriter, telephone console.
  • Knowledge of inventory maintenance.
  • Typing accuracy, ability to proof materials for accuracy and completeness of information and the ability to reference files from indexes, logs and verbal requests.
  • Ability to sort documents and other materials using pre-determined guidelines, e.g., alphabetical order, distribution list, zip code, cost center list, copy instructions.
  • Ability to coordinate multiple tasks and projects for self and others.
  • FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

    For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

    FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

    The EEO is the Law poster is available here and here

    For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer : In developing this job description care was taken to include all competencies needed to successfully perform in this position.

    However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.

    All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

    As part of the selection process this role may require an assessment to determine suitability

    Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

    FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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