We are looking for a Global Service Desk Specialist who is a sharp go-getter to act as the face for all things IT as we continue to grow.
This is a brand new, autonomous role in our Service Desk team in the Manila office. You’ll join at an exciting time where you’ll help scale our internal IT infrastructure as we rapidly expand.
You’ll support 150+ local users as well as global users remotely.Zendesk is a global SaaS company and our products help businesses have meaningful and engaging interactions with their customers.
As an IT Service Desk Specialist, you should be a Mac expert, a puzzle solver, be warm, caring, funny, honest, observant, humble, rational and above all else self-
aware. To be successful here you should not be shy and be ready to take on any task large or small. Day to day responsibilities can include setting up a new laptops, troubleshooting complex configuration issues or training users.
There’s also the opportunity to use the latest technologies, implement improvements and take on project work as we scale.
All this whilst being part of a forward thinking, highly successful IT team that’s highly regarded within the business.
What you get to do every day as an IT Service Desk Specialist :
What you bring to the role :
The best customer experiences are built with Zendesk. Zendesk’s powerful and flexible customer service and engagement platform scales to meet the needs of any business, from startups and small businesses to growth companies and enterprises.
Zendesk serves businesses across a multitude of industries, with more than 125,000 paid customer accounts offering service and support in more than 30 languages.
Headquartered in San Francisco, Zendesk operates worldwide with 15 offices in North America, Europe, Asia, Australia, and South America.
Learn more at www.zendesk.com.Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.
Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes.
Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.
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