Sealand Spanish Speaker Collections Agent
The Maersk Group
Philippines
14h ago

Finance and Accounting Process works on accounting processes from regions including America, Europe, Africa and Asia. The team has an active participation in the corporate drive for process standardization and enhancements, which has resulted in higher efficiencies, uniformity of accounting practices and quality & consistent management reporting.

We offer

As an employee with Maersk GSC you will be part of a working environment as diverse as the APMM group. Maersk strongly encourages continuous learning at work and sharing of best practices by rewarding innovations.

We aren’t all about work, we believe in a holistic development of our employees and so regularly organize recreational activities giving our employees a chance to unwind and showcase their creative side.

As an organization we strongly believe in a people-centric approach with emphasis on employee engagement and work-life balance.

Key responsibilities

  • Review statements of account and ensure appropriate attention to detail and that they fall in line with SLAs and client requirements.
  • Review business reports, identify invoices outstanding and generate call lists / priority list on a daily basis.
  • Review on-account payments and advise order to OTC team of where payments should be applied.
  • Act as the communication interface between OTC, disputes and other departments.
  • Ensure that high risk customers are escalated to Managers for treatment.
  • Monitor payment application and supply relevant updates to the OTC team.
  • Monitor disputes.
  • Monitor daily emails and ensure these are either responded to or forwarded to the correct department / escalation point in a timely and accurate manner.
  • Liaise with in-country coordinator, sales persons where necessary.
  • Adhere to relevant legislation (country / cluster specific).
  • Answer queries from customers by inbound and outbound calls.
  • We are looking for

  • Candidate must possess a Bachelor’s / College Degree in Accountancy or equivalent.
  • Candidate must have a high level of comprehension, excellent problem solving skills, and the ability to think on his / her feet.
  • With excellent Spanish communication skills, both spoken and written.
  • With good English communication skills, both spoken and written.
  • With at least 2 yrs work experience in handling Collections or Accounts Receivables or any end to end general accounting processes.
  • Familiarity with MS Office applications, SAP, a plus.
  • Ability to work in a fast-paced, performance-driven environment.
  • Ability to work under pressure.
  • Permanent Night Shift.
  • Apply
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