Master Data Analyst
PH, Taguig
43d ago

Job Description : DESCRIPTION :


  • Job duties may include being primary business point of contact for master data (Customer, Vendor, Material) collection, setup, maintenance, reviewing, posting, product costing, and / or maintenance, including consultation on strategies to speed data collection and improve data quality or responsible to triage and / or resolve master data issues in a timely and accurate method according to Service Level Agreements
  • Analyze negative trends or delays in the process to identify root causes enabling identification of proactive improvement opportunities
  • Manage their respective teams end-to-end process including follow-up and escalation to meet Service Level Agreements
  • Ensure application of global master data and business specific governance is followed
  • Follow-up on process delays and / or coordinate activities required to complete assigned tasks within SLA targets

  • Develop expertise on data governance and processes
  • Develop expertise in master data set-up (includes conditional data such as PIR, Product Costing components, X-Ref, legacy applications etc.).
  • Responsible for monitoring work queues for new requests (i.e. tickets, material create / extend, cleansing, replacement, etc.)
  • Responsible for completing assigned tasks within SLA targets (i.e. ticket resolution, material creation / extension, cleansing etc.)
  • Coordination of respective queue or issue resolution, cycle time, leveraging global Master Data Global Operations Support team to meet Service Level Agreements
  • Train / consult functional data providers to support master data collection process
  • Responsible for facilitation of data collection process and output for SAP. Includes follow-up with the business on missing fields or incorrect data
  • Maintain business group workflow / routing configuration information
  • Provide reports to assigned business team to enable end-to-end process visibility
  • Identification of opportunities to improve data quality & reduce cycle time
  • May include coordination activities such as follow-up on data collection delays, data collection process administration, legacy process delays, product costing failures, and / or responding to general Master Data related questions or issues
  • May include training and ERP deployment support pre and / or post go-live
  • Responsible for Escalation of issues as needed
  • May be required to perform governance relates roles (i.e. VMG)
  • Could take on or assist with some Master Data Specialist activities
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