IHG (InterContinental Hotels Group) is one of the world's largest hotel companies and we are looking for people just like you to join our award winning team in Makati!
Among our many brands, InterContinental , Kimpton Hotels, Hualuxe, Crowne Plaza , Hotel Indigo, Holiday Inn , Holiday Inn Express , Even Hotels, Staybridge Suites, and Candlewood Suites, we have over 5,000 hotels in over 100 countries.
We were recently named one of the top 100 employers in the United States by Fortune Magazine. IHG Rewards Club is the World's most Global Loyalty Hotel Program.
It is a travel rewards program that allows members to earn points in a variety of ways, making it easy for them to enjoy exciting trips and brand name merchandise.
At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.
And we're looking for more people like this to join our friendly and professional team.
Our Customer Care - MBSS team is looking for a Non-Phone GlobalCorporate Accounts Coordinator
Anexpert in providing Corporate Account details to all Internal and Externalclients globally. A critical customer touch point for delivering our IHG brandexperience in a culturally diverse environment.
Be a brand champion, takingpride in every business correspondence to educate clients on Corporate Accounts,Global Distribution Systems, Worldwide Sales Programs, Global ReservationSystem, Global Employee Rate and IHG Owners Association Rate Program.
Empowered to make creative decisions usingtools and market insight to drive customer satisfaction. Passionate for learning and developingthemselves to be the best in an ever-evolving role.
Essential Duties and Responsibilities :
Bachelor'sin a relevant field of work or an equivalent combination of education and workrelated experience.
Demonstratedproficiency in multiple disciplines / processes related to the position. Preferably has a work related experience inhotel front desk, hotel reservations, and travel industry or customer servicewith demonstrated proficiency and understanding in one or more functionsrelated to the position.
TECHNICAL SKILLS AND KNOWLEDGE
phone activities basic principles and metrics related to performance and efficiency.