SAP Basis Lead
American International Group, Inc.
Makati City
7d ago

Functional Area :

IT - Information TechnologyEstimated Travel Percentage (%) : Up to 25%Relocation Provided : NoAIG Shared Services Corporation

Your future team

Our technology teams collaborate with their worldwide colleagues and partners every day to take on the challenges of providing IT support to one of the world’s leading financial services firm.

We’re people who believe that with the right values and hard work, anything is possible. We know that if we’re at our best, that enables our customers to be their best and realize their dreams and hoped for successes.

The Information Technology group provides enterprise-wide IT solutions for all of AIG’s specialized disciplines. Technology provides strategic and procedural support in all of AIG’s specialized disciplines, such as policy issuance, premium collection, claims handling, and administration.

It enables AIG to deliver business strategies through efficient world-class IT and operations services, while ensuring the necessary IT risk management and security measures are in place.

Your contribution at AIG

As a Leader, you are respected for your deep technical expertise and / or ability to oversee programs and processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset.

Ultimately, you take ownership for key outcomes.

What we are looking for

The SAP Basis Lead should have at least 8-10 years of experience in SAP Basis and associated tasks to it such as :

  • Monitoring and tuning of SAP instances, Operating System, and Database
  • Storage Management for Database and Operating Systems
  • HANA Administration
  • Scheduled Patch Upgrades as made available by the vendor (Support Packages, SAP Kernel, Add-Ons, Plug-ins, database patches)
  • Maintenance of BASIS Information Assets
  • Incident Management
  • Keep up-to-date with latest technology and information
  • Troubleshooting of performance issues, user errors, printer errors, network problems and emergency fixes, database errors, etc
  • Act as gatekeeper for all system changes including upgrades and issue resolution
  • Maintains and monitors system health and makes sure that specific configurations and behavior is well documented
  • The resource must be willing to learn skills such as CHEF, Terraform, AWS, Python, etc.
  • He / She should be skilled at evaluating options and generating solutions and has the ability to handle multiple projects in a fast-
  • paced and dynamic environment.

    From a Leadership standpoint, this leader should have exposure on :

  • Implementing success criteria to measure his / her team's success in day-to-day delivery, both in Projects and Production Support
  • A great influencer and source of motivation for a medium-sized organization
  • Good work ethics and a good team player
  • Able to set direction to his / her team, especially during critical scenarios such as Sev 1 / Sev 2 outages
  • High availability also comes with the nature of the job
  • It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.

    We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

    Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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