Human Resources Representative
Teleperformance
Pasig City, Metro Manila
5d ago

Job Summary Will handle end to end HR processes such as but not limited to handling employee concerns, and processing compensation and benefits concerns

Submit time adjustments according to the time adjustment submission guidelines

Process and resolve help desk tickets through internal Help desk

Duties / Responsibilities Generate Network logins for new hire agents or update for internal transfers

Process Contact (Address, Email, Phone) changes.

Process Position code updates and advise of Promotions

Do reports on Security and Compliance

Process Employee Status Queue Qualifications : Microsoft Office primarily Excel, Knowledge of CCMS preferred, good analytical skills, good time management skills, good communication skills

Must be detail oriented

Willing to work on weekends

Willing to work on extended hours when needed

Strong skills in handling constant change; Willingness to face new challenges daily

Excellent service skills (timeliness of delivery and quality)

Experience with Microsoft based technologies

Ability to effectively communicate both verbally and written, with all levels of staff and management

Strong organizational and time management skills

Strong interpersonal and customer service skills; Work in Harmony with others

Willingness to proactively address ideas and propose alternatives with the purpose of providing and receiving constructive feedback

Sound reasoning ability together with strong problem solving skills

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