Position Summary The Integration Analyst partners with Clients to act as the single point of contact for managing amendments to the existing Client community as well as executing on the verification and approval of new Client onboarding.
Manage all aspects of existing Client amendments including account additions, terminations, mergers and name changes
Ensure accurate and timely resolutions to all issues that arise during the Client amendment projects
Execute on Global Verification and approval process for new Client on-boarding and amendments
Educate Clients on the project materials required for the Client amendment process
Monitor client progress during initial production rollout of Client amendment changes
Proactively share best practices with team members inside and outside of on-boarding
Support the maintenance of internal procedure documentation for existing Client amendments
Recommend improvement ideas to increase the efficiencies and effectiveness of the team
Proactively manage outreach and execution of Clients incident remediation as directed by management
Contribute to internal projects when required by management
Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately
Leadership Competencies for this level include
Accountability : Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals
Global Collaboration : Applies global perspective when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions
Communication : Articulates information clearly and presents information effectively and confidently when working with others
Influencing : Convinces others by making a strong case, bringing others along to their viewpoint; maintains strong, trusting relationships while at the same time is comfortable challenging ideas
Innovation and Creativity : Thinks boldly and out of the box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity
Minimum of 3 years of related experience
Bachelor's degree preferred
Strong Client focused experience working in the financial or professional services industry
Experience working as an independent contributor in a team setting
Strong Client facing communication skills, both written and verbal
Independently support clients and manage client and / or internal projects
Great interpersonal skills with ability to work effectively in a team environment
Good time management and organizational skills
Attention to detail
About DTCC With over 40 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry.
From operating facilities and data centers around the world, DTCC automates, centralizes, and standardizes the processing of financial transactions across the trade lifecycle and mitigates risk for thousands of institutions worldwide.
At DTCC we value on our clients' interests and partner to deliver superior results with excellence and innovation and lead with integrity.
We proactively develop your potential and invest in your career.