Learning & Development Trainer (GRN7571)
Teleperformance
Mandaluyong, Metro Manila
10d ago

Job Summary Facilitates training for employees on all aspects of leadership and development training (certification and developmental training)

Develops curriculum to support classroom training and alternative training

Provides feedback on existing curriculum for training improvements

Develops non-classroom communication and training materials

Analyze course materials and learner information.

Duties / Responsibilities Assure preparation of the instructional site

Establish and maintain instructor credibility

Manage the learning environment

Demonstrate effective communication skills

Demonstrate effective presentation skills

Demonstrate effective questioning skills and techniques

Respond appropriately to learners needs for clarification or feedback

Provide positive reinforcement and motivational incentives Qualifications : Knowledge of training concepts and principles

Knowledge of adult educational concepts

Knowledge on leadership & development concepts

Knowledge in conducting trainer certification

Knowledge of BPO operations

Applied knowledge of leadership principles

Computer proficiency

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