Systems Engineer
Dell
Manila, Philippines
7d ago

ACCOUNTABILITIES :

  • Assists the sales staff in assessing potential application of company products and services to meet customer needs.
  • Prepares detailed product specifications for the purpose of selling high end product and solutions.
  • Conducts customer needs analysis.
  • Provides project scoping.
  • Coordinates internal specialists and inter-department activities.
  • Assists sellers in creating demand for product.
  • Requires a high degree of technical competency to respond to customer needs and to discuss product capabilities and applications with technical users / buyers.
  • Customarily and regularly engaged at client facilities and delivers high impact presentations leveraging strong technical skills.
  • RESPONSIBILITIES :

  • At this level, supports complex accounts
  • Gains access and manages relationships with intermediate technical teams and department level IT leaders
  • Assesses and verifies approach / method to selling enterprise / client products and services
  • Verifies operability of complex product and service configuration within the customer’s environment
  • Understands, analyzes and applies industry and market knowledge to position value of the solution
  • Understands and articulates strengths and vulnerabilities of the competition
  • Consults with other sales engineers, leaders, or cross-functional technical groups to ensure consistent approach / application in complex accounts Intermediate level sales engineer with in-
  • depth understanding of our product and services portfolio

  • Qualifies complex sales opportunities in the terms of customer technical requirements, competition, decision making process and funding
  • Presents the design and value of proposed solution and business case to customers, prospects and management at a senior level
  • Understands and articulates third-party and / or Channel’s role to create and position our solution
  • QUALIFICATIONS :

  • Requires 8+ years of related experience with a Bachelor’s degree; or 6+ years with a Master’s degree
  • Developing negotiation skills to achieve desired results / meet customer needs
  • Strong understanding of where enterprise / client products and services fit into customer’s IT structure
  • Has developing knowledge of our business model and can articulate the impact and advantages to the customer
  • Intermediate industry knowledge
  • Strong negotiation skills to achieve desired results / meet customer needs
  • Able to explain where enterprise / client products and services fit into customer’s IT structure
  • Has strong knowledge of our business model and can articulate the impact and advantages to the customer
  • Has fact-based industry knowledge
  • Exhibits a broad base knowledge of multiple or related industries as well as an acute business understanding
  • Leverages appropriate internal people and teams to support the selling and customer care processes in the enterprise / client space
  • Articulates to customers how our client products and services integrate with enterprise products and services
  • Stays abreast of current industry trends and how our customers are being impacted, and what that means for us
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