Desktop Engineer
Teleperformance
Pasig City, Metro Manila
3d ago

Job Summary Assisting with the support of all aspects of LAN-based networking

Assisting in the installation and maintenance of all computer hardware and software

Duties / Responsibilities Assiting with the installation and maintenance of voice systems to support call flow; usually limited to cabling, phones, headsets and software

Cabling new and existing locations for new network, phone or other equipment

Repairing or upgrading computer systems as needed

Providing Tier 1 level support on hardware and software technical issues

Any other duties that the Director of Desktop Support, Desktop Manager or Lead Desktop Engineer may find necessary Qualifications : Solid desktop hardware and software troubleshooting skills

Solid desktop application support and troubleshooting

Knowledgeable in Windows Active Directory

Knowledge in Group Policy and User Profiles

Knowledeable in Desktop Imaging technology

Knowledgeable in Shell Scripting

Basic network troubleshooting

Basic telephony troubleshooting

Knowledegable in MS Office applications

Good English written and communication skills

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