Senior Analytic Consultant - Small Business Lending (Analytic Consultant 4)
Wells Fargo
Manila Philippines
1d ago

About Wells Fargo

Wells Fargo & Company (NYSE : WFC) is a diversified, community-based financial services company with $2.0 trillion in assets.

Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.

com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy.

With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No.

25 on Fortune’s 2017 rankings of America’s largest corporations. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially.

News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

Department Overview

The Small Business Lending team is an innovative and dynamic business unit that has led Wells Fargo to become the USA’s leading small business lender.

Small Business Lending Operations consists of over 700 team members located in Phoenix, Charlotte and Manila supporting all the various Small Business Lending loan products and all segments of the credit life cycle including sales, underwriting, fulfillment, customer service, collections, recoveries, operations risk, analytics and more.

About the Role

We are looking for a strong analytical professional who can help our AIS team move our analytics and business intelligence to the next level.

Analytic Consultant is a business partner facing role and will be on the leading edge of analytics / BI technology and has a perpetual interest in learning and applying new things.

The person will help lead an ongoing analytics transformation from table-based reports that tell history to analysis that provides deeper insight and predicts or prescribes more efficient and effective directions for loan processing operations and call centers.

This includes : understanding customer preferences and behaviors, identifying process bottlenecks and applying constraint-

based optimization, identifying and describing the causes of changes in process and call center performance, create models that predict how volume, costs, and staffing will change based upon different scenarios, and identifying ways to help employees perform at their best level.


  • Provide leadership and conduct exploratory data analysis
  • Access data using SQL within a structured database
  • Update / modify the databases based on business needs and inputs
  • Quickly turnaround ad hoc business queries for decision making
  • Enhance the existing reports in Cognos
  • Conduct basic to detailed analysis and consult with partners to define issues / information needs
  • Present findings to multiple levels of management
  • Proactively seek opportunities to increase the value of deliverable
  • Maintain, update, improve and present output recommendations of forecast tools.
  • Review / Analyze past performance to understand trends and identify opportunities for improvement
  • Ensure that analyses are delivered on time, with a high level of quality
  • Effectively communicate progress / status as well as solicit feedback on work products
  • Market Skills and Certifications

    Essential Qualifications

  • Bachelor’s degree in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business / social and behavioral sciences with a quantitative emphasis and 8+ (Overall Experience) years of experience in one or a combination of reporting, analytics and data wrangling skills or a Master’s degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business / social and behavioral sciences with a quantitative emphasis and 6+ years of experience in one or a combination of the following : reporting, analytics, or data wrangling
  • 4+ years of SQL programming experience
  • Experience in building, executing and troubleshooting reports generated in a business intelligence reporting tool, e.g. Cognos, Tableau
  • Data analysis Able to provide exploratory data analysis using SQLExperience with Relational Databases like Oracle , Teradata, SQL Server Advanced Microsoft Excel skills Experience with structured data and semi-
  • structured text or Excel files

  • Business Intelligence Ability to incorporate multiple data sources and develop comprehensive business insight solutions
  • Business Analytics & Modelling Outstanding problem solving and analytical skills with ability to turn findings into strategic imperativesExtensive knowledge and understanding of research, analysis, data aggregations, and reconciliation processesAbility to perform trend analysis , forecasting and pattern recognition Ability to identify opportunities using the data and communicate the findings to senior leadership.
  • Ability to conduct data mining activities and distill output into business insightsPresent findings to multiple levels of managementAnalyze performance of existing excel forecasting models along with driver analysis Identify opportunities to enhance the forecasting models using SAS (or other statistical modelling tool / language) and build the models

  • Industry / Business experience within Financial Services Operations, e.g. originations, servicing, collections, call center
  • Strong collaboration skills and the ability to multi task and prioritize responsibilities
  • Ability to learn the business aspects quickly
  • Ability to work independently and as part of a team
  • Strong oral and written communication and consultative skills
  • APAC

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