Manager CTSS Operational Security & Compliance
Teleperformance
Mandaluyong, Metro Manila
18d ago

Job Summary Bachelor's degree or Graduate degree preferred

EXPERIENCE

Two years experience in account management and project management or project planning and implementation experience

Ability to make presentations in a professional setting

Strong computer skills especially with Mac products

Knowledge of Mac environment

Experienced in call management systems or change management systems desired

Advanced knowledge of Security and Privacy compliance action plan building

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS

Disseminates Security & Privacy information and metrics, as defined by the client, throughout site

Delivers to the client requested information and action plans in a timely manner; meets and exceeds client deadlines

Is a Team Leader! Works with Operations, Security, Training and Information Technology to insure all new and existing Security & Privacy requirements are completed and that all support processes are identified.

Analyzes current Security trends and identify ways to improve overall performance.

Speaks with and documents to clients on a regular basis in order to verify, clarify, or record understanding and directions.

Responsible for developing the project plans outlining the scope of requirements and timelines for completion of project.

Read, comprehend, and implements all Security & Privacy requirements of the client's contract.

presentations to clients and internally as needed

Duties / Responsibilities Thrives as a team player in a fast-paced, high-energy, change-oriented environment

Performs other related duties and assignments as required and as assigned by supervisor or manager.

Thrives as a team player in a fast-paced, high-energy, change-oriented environment Qualifications : Disseminates Security & Privacy information and metrics, as defined by the client, throughout site

Delivers to the client requested information and action plans in a timely manner; meets and exceeds client deadlines

Is a Team Leader! Works with Operations, Security, Training and Information Technology to insure all new and existing Security & Privacy requirements are completed and that all support processes are identified.

Analyzes current Security trends and identify ways to improve overall performance.

Speaks with and documents to clients on a regular basis in order to verify, clarify, or record understanding and directions.

Responsible for developing the project plans outlining the scope of requirements and timelines for completion of project.

Read, comprehend, and implements all Security & Privacy requirements of the client s contract.

Makes presentations to clients and internally as needed

Thrives as a team player in a fast-paced, high-energy, change-oriented environment

Performs other related duties and assignments as required and as assigned by supervisor or manager.

Thrives as a team player in a fast-paced, high-energy, change-oriented environment

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