Hunting for new leads and sales opportunities.
Dimension & Scope
As an Outbound Appointment Setting Representative, you will be validating existing leads of potential customers in order to generate appointments.
We require previous experience in Customer Service, Tech and / or Outbound sales.We're looking for candidates who have college education, are sports enthusiasts and demonstrate outstanding people skills.
Make contact with potential customers through outbound calls persuading them to agree to an appointment to discuss implementing the Catapults Sports technology in their field
Assist customers via phone, providing accurate information and maintaining service level requirements
Document all interactions accurately
Escalate any inconveniences encountered by customers, following up on their resolution, in order to ensure a continuous excellent customer service experience
In order to ensure consistency and performance during all interactions, Associates need to stay well versed in procedures, promotions, and products changes
Maintain a professional, competent, and positive demeanor at all times