Outbound Appointment Setting Associate
Acquire BPO Pty Ltd
Philippines
7d ago

Job Description

Hunting for new leads and sales opportunities.

Dimension & Scope

  • As an Outbound Appointment Setting Representative, you will be validating existing leads of potential customers in order to generate appointments.
  • We require previous experience in Customer Service, Tech and / or Outbound sales.We're looking for candidates who have college education, are sports enthusiasts and demonstrate outstanding people skills.

  • Make contact with potential customers through outbound calls persuading them to agree to an appointment to discuss implementing the Catapults Sports technology in their field
  • Assist customers via phone, providing accurate information and maintaining service level requirements
  • Document all interactions accurately
  • Escalate any inconveniences encountered by customers, following up on their resolution, in order to ensure a continuous excellent customer service experience
  • In order to ensure consistency and performance during all interactions, Associates need to stay well versed in procedures, promotions, and products changes
  • Maintain a professional, competent, and positive demeanor at all times
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