Perform a variety of support responsibilities throughout the sale cycle from prospecting lists and install base data, to pricing and order tracking.
Ensures that all transactions are handled with minimum impact to the customers and in compliance with all the audit guidelines and approved processes.
Partners with the sales team to ensure that pre-sales activities are performed promptly and accurately including valuable pre-
sales research product, client, HW / SW inventories.
Generates and submits sales proposals and coordinate sales activities for the IBM Sales team being supported.
Liaises with different parties (i.e. Pricing, Legal, Fulfillment, Procurement, etc) to complete the sales cycle.
Serve as back up resource for other BSSs as required.
Create Root Cause Analysis (RCA) for any service delivery upset or misses
Identify work process improvements and issue prevention activities.
Perform other tasks as required.
Please see job description for reference.
Group ID : Transformation and Operations
Category : Other
Reference ID : 90726BR-PH-Quezon City
Date Posted : 03 / 29 / 2017