Automation Analyst
American International Group, Inc.
Muntinlupa City
44d ago

Functional Area :

OP - OperationsEstimated Travel Percentage (%) : No TravelRelocation Provided : NoAIG Shared Services Corporation - Management Services (ROHQ)

Who we are

Join 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship and in return, we offer world-

class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG.

Your future team

Picture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the #1 insurance provider.

We believe that our success depends on building a world class team. If you would like to be a part of our team, we invite you to consider putting your talents to work with the Automation department.

Your contribution at AIG

  • Assisting with the identification, analysis, evaluation, prioritization and implementation of automation solutions (5%)This role will be partially responsible for the identification and scoping of new automation solutions.
  • This effort will require the gathering of detailed business requirements to determine the feasibility of implanting an automation solution in addition to identifying process improvement opportunities.

    This role will require a coordination with business engagement leads to provide the initial assessment of opportunities presented to the Automation Team for consideration.

  • Working on business transformation initiatives, lean process improvement projects, and Agile development (5%) The developer will be required to have an understanding of business transformation and lean process improvement practices.
  • A partnership with internal stakeholders will be required to identify when automation solutions should be leveraged vs. lean process improvement initiatives.

    A knowledge of agile development practices will be required to provide an accurate assessment of automation project timelines and efforts required for each project.

  • Conducting the assessment and evaluation process across sites and teams to define opportunities (5%) This role will require the developer to conduct automation assessments both in person and virtually via web conferences.
  • The developer will provide solutions across multiple business locations. This assessment process will require a quick turnaround time to ensure business stakeholders are made aware of their process feasibility assessment in a timely manner.

    The automation assessments will require effective verbal and written communication along with the ability to resolve a conflict in opinions with multiple stakeholders.

  • Analyzing and documenting potential automation benefits in cooperation with the Production Leadership teams and agreeing on prioritization (5%) This role will require the analyst to document the financial to implementing each automation solution.
  • The analyst must be able to communicate the internal costs to build an automation in comparison to the financial gain that will be realized by the business unit.

    Upon creating a automation program it will be vital for each business unit to have their automation solutions prioritized appropriately in conjunction with all automation projects in flight or scheduled.

    This communication will require the analyst to gain business approval from senior leadership and require leadership to understand the financial implications of each solution.

  • Documenting business requirements for project development (5%) The developer may require the ability to create and gather detailed business requirements that can be leveraged by peer developers and presented back to business stakeholders for consumption.
  • All documentation must meet internal best practices as well as meeting compliance and regulatory requirements for artifact storage.

  • Building solutions within the Blue Prism environment in an Agile fashion, and gaining approval for completed portions with the business leadership (70%) An in-
  • depth knowledge of Blue Prism development best practices will be required for the automation developer role. The analyst will be required to build Blue Prism objects and deploy sprints in an agile fashion.

    A knowledge of the workings of application programming interfaces is preferable for this role to ensure the use of APIs will be leveraged will applicable.

    This role will require the ability both replicate a user’s workflow in internal and external applications as well as building optimal workflow solutions to gain business efficiencies.

    The use of Visual Basics will also be leveraged throughout the development of automation solutions.

  • Managing user acceptance testing, documentation, and signoff (5%) To deploy an automation solution this role will require the analyst to lead user acceptance testing by preparing testing scripts and documentation.
  • This effort will require daily interaction with subject matter experts to evaluate the performance of each robotic solution in comparison to business expectations.

    Automation solutions must gain business sign offs prior to deployment.

    What we are looking for

  • Knowledge of / experience in using automation tools (Visual Basic, Oracle, .Net, JAVA, Html, etc). Blue Prism background is a plus.
  • Proven ability to understand / document current as-is and future state processes.
  • Experience working on business transformation initiatives, lean process improvement projects, or agile development
  • Strong analytical and technical capability.
  • Possess a highly collaborative approach to building consensus and working across teams. Proven ability to communicate to both technical and non-
  • technical teams and managers to enhance their decision-making capabilities.

  • Proficient in the use of MS Office : Excel, Word and PowerPoint.
  • Strong attention to detail, ability to meet deadlines and implement processes & solutions as required.
  • What we can offer you

    The ability to utilize and transfer your existing skills to a challenging role and be an immediate infuencer.

  • Work Life Balance and promotional growth.
  • It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.

    We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

    Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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