Summary of Responsibilities :
Reporting to the Assistant Manager, responsibilities and essential job functions include but are not limited to the following :
Supervise and oversee the operation / section to maintain service standards
Check on guests’ satisfaction levels and properly handle feedback and follow-up
Perform opening and closing duties as assigned
Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
Assist in employees’ development, counselling and resolving staff conflict
Report any complaints, incidents or any other irregularities to Management
Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
Monitor quality of food and beverage products in every order
To ensure that guests receive the attention and service they require
Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager
To motivate, coach and project a positive attitude at all times
Help manage employees’ performance appraisals and performance logs
Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures.
Carry out any other duties as and when assigned by the Management of the Hotel
Assist other Food & Beverage Outlets in their operations within peak times when needed
Visa Requirements : Must be eligible to work in the Philippines.
ABOUT OUR COMPANY
At Raffles and Fairmont Makati we offer our guests the finest hospitality experience in each of our destinations. Your contribution is important to the success of our Company and we are committed to providing an environment that will foster and reward your efforts.
Our teams around the globe endeavour to provide a safe, attractive and dynamic working environment, which will encourage you to take initiative and demonstrate your best abilities.
Together we design career plans and unveil new professional perspectives through our various development programs, and with your contribution you will help make your ambitions real. An exciting future awaits!