Quality Assurance
Accenture
Manila, Philippines
32d ago

Job description

Review, confirm and report compliance with process / procedure requirements, quality certifications and Accenture delivery methodology.

Perform quality inspections, document findings using required audit process / procedures.

  • Performs quality inspection, documents findings by following required audit process and procedures, provides trend analysis, and participates in audit calibration processes where required
  • Ensures the desired quality standards are reached by sharing the audit results on a defined frequency
  • Creates error trend analysis, scorecards and proposes immediate action plans to operations
  • Responsible for confirming, managing and improving compliance with International Standard Organization(ISO) and / or quality certifications using Accenture methodology
  • Develop and maintain quality audit processes / procedures
  • Acts as point of contact for updates on policies and procedures
  • Retain skills in functional area of expertise through frequent "on the role" experiences and ongoing education, training and certification
  • Ensure high quality work products and processes
  • Fact based findings followed
  • Independence in audits
  • Comply with Accenture standards, procedures and policies and where relevant the client's policies and practices
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