HCL Technologies Limited
Taguig, Philippines
9d ago

Job Description (Posting).

To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA Able to work independently and efficiently to meet SLA Able to comprehend the request of the customer and meet the quality standard (1.

Attendance / Login Hours / Unsechduled Leave / SLA targets as per defined by the process (2.) Improving skill level throughSelf development / nominating training programs

Skill reverification Tests (3.) Meet the defined Quality Scores. Innovation & Process Improvement (4.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (5.

To consistently meet or exceed CSAT parameters as defined for the process.

Skill (Primary)

Domain Competencies (BSERV )-Healthcare-Operations Management

Add to favorites
Remove from favorites
My Email
By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
Application form