Housekeeping Manager
Fairmont Hotels & Resorts
Philippines-Makati
1d ago

Housekeeping Manager

Creating an engaging work environment for Colleagues of Raffles and Fairmont Hotels & Resorts is as important as turning moments into memories for our guests.

Your leadership skills and the values you model as Housekeeping Manager will inspire your team not only to ensure an exceptional in-

room guest experience, but also to grow their careers with Raffles and Fairmont.

Hotel Overview : This magnificent complex boasts a 30-storey new construction and two luxury International Hotel brands at one desired address! Raffles Makati and Fairmont Makati consists of 32 Raffles Suites located atop 280 Fairmont Hotel rooms, 237 Raffles Residences and is situated in what is considered the finest location in Manila -

downtown Makati. The complex, scheduled to open in late 2012, is located directly across from the Greenbelt Shopping Center and in a neighborhood famous for nightlife, dining options and world-class shopping.

Summary of Responsibilities :

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following :

  • To consistently provide thoughtful, caring and sincere service
  • To lead and manage the day-to-day operation of the department to ensure service standards are followed
  • To handle Guest concerns and react quickly, logging and notifying proper areas to service them
  • To conduct regularly scheduled departmental meeting
  • To manage the departmental budget
  • To follow departmental policies and procedures
  • To report necessary maintenance items
  • To follow all safety and sanitation policies
  • Other duties as assigned
  • Qualifications :

  • Previous leadership experience required
  • Computer literate in Microsoft Window applications an asset
  • University / College degree in a related discipline an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Physical Aspects of Position :

    Physical aspects of the position include but are not limited to the following :

  • Frequent standing and walking throughout shift
  • Occasional lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
  • Visa Requirements : Must be eligible to work in the Philippines.

    ABOUT OUR COMPANY

    At Raffles and Fairmont Makati we offer our guests the finest hospitality experience in each of our destinations. Your contribution is important to the success of our Company and we are committed to providing an environment that will foster and reward your efforts.

    Our teams around the globe endeavour to provide a safe, attractive and dynamic working environment, which will encourage you to take initiative and demonstrate your best abilities.

    Together we design career plans and unveil new professional perspectives through our various development programs, and with your contribution you will help make your ambitions real.

    An exciting future awaits!

    Job Number : RMN00013

    RMN00013

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