Day Shift Technical Support Representative - Telstra, Pasay
Teletech Customer Care Management Philippiness Inc.
Metro Manila / NCR, SG
3d ago
source : Monster
  • Uncover what it’s like to be part of a global technology business & enjoy day shift working hours, while youâ€
  • 153;re at it. As a technical support representative, you’ll assist our telco customers, helping them get connected & finding the right answers when they need it most.

    After all, when everything's connected, how we connect is everything. And we'd like to connect you to an exceptional opportunity.

    You might be asking yourself, “Do I have what it takes to excel?” We think you do. Typically, to qualify as a Technical Support Representative you need to have :

    •Completed at least 2 years of college

    •Excellent English communication skills

    •Strong familiarity with the internet and MS Office applications

    •Previous customer center experience helps but it’s not really a requirement

    What you might be doing on a typical day :

    •Receive customer concerns over the phone, email and / or chat

    •Wow customers with your ability to resolve their concerns with enthusiasm

    •Ultimately you will provide excellent customer service that keeps the customer coming backÂ

    You’ll enjoy :

    •Competitive pay and performance-based incentives

    •Day shift working hours

    •Real career growth opportunities

    •Company-sponsored HMO with Health & Wellness programs for you and your family

    •Educational assistance through tuition reimbursement

    •An accessible location, and more!Â

    We invite you to #ExperienceTeleTech and start your journey here. We’re located at G / F Five Ecom Center, SM Mall of Asia Complex, Pasay City.

    We can’t wait to meet you!

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