Email / Chat Support
AMZ AllStars
Bonifacio Global City (BGC), Philippines
4d ago
source : Bossjob

Job Requirements : At least 21 years old and above At least high school graduate with 2yrs call center / BPO experience Average to Exceptional communication skills in English and great call handling skills Savvy in computer & internet navigation Experienced using Excel Spreadsheet or Google SheetJob Responsibilities : Provide assistance to customers in a very pleasant and friendly manner Taking Inbound and doing outbound calls Answering all the customer service related tickets on Zendesk and Buyer Messages Administer and process all orders through telephone and email for customers as well as employees.

Manage all customer queries and respond to same through all phone and emails. Managing and Fulfilling Orders and Replacements Responding to Negative Reviews Removing and Managing Negative Seller Feedback Maintain broad knowledge of Company products and Services Develop accurate logs for all customer account database and maintain records for all.

Participate in business development program to support company’s professional growth as well as to provide quality services to customers.

Perform various administrative functions such as filing and organizing. Checking Amazon listings for errors, escalating issues as is needed Responding to negative product reviews & seller feedback on amazon Getting into the bottom of customers’ problems and offer timely and appropriate solutionsIf you think you fit these amazing qualifications, please send your CVsat : amzallstars.

ph and get PHP 40,000 - 45,000 Pay + Company Benefits!

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