Post-Transaction Monitoring Analyst
ING Group
Manila, Philippines
1d ago

The Post-Transaction Monitoring Analyst will review transactions of electronic banking customers, perform investigation and analyses, identify potential suspicious activities and accounts, generate reports, provide status and disposition of customer activity / transaction cases for further action, if and when applicable and all according to regulatory and bank standards.

If you are good at :

  • Monitoring, reviewing and identifying customer transactions that are deemed high-risk and / or suspicious within the scope of the bank’s defined monitoring systems, standards and its corresponding business portfolio.
  • Monitoring, managing and resolving customer activity monitoring & case handling queues in an efficient and effective manner following best practices and defined service level agreements.
  • Monitoring, analyzing and understanding customer profile and transaction records to be able to draw logical conclusions needed to identify and block suspicious and unauthorized transactions as well as fraudulent accounts.
  • Ensuring confidentiality of all information that has been accessed and collected in the course of the investigation and the results and disposition thereafter.
  • Initiating, generating and creating various reports, correspondence and requests as needed by internal stakeholders and various external parties such as regulators, as well as other banking institutions in relation to fraud prevention and other remedial activities as needed.
  • Providing inputs to improve fraud detection program, transaction flagging rule set, case handling framework and decision models that are needed to effectively operate the customer activity monitoring system, its auxiliary activities and the customer activity monitoring’s operational processes.
  • If you are :

    A professional and mature individual displaying the following behaviours :

  • Solid knowledge and experience in fraud management, fraud monitoring and Anti Money laundering from a reputable financial services company (e.
  • g. banks, payments solutions, fintechs, insurance).

  • At least 1 to 3 years professional experience with significant exposure in fraud management and transaction monitoring from a reputable financial services company (e.
  • g. banks, payments solutions, fintechs, insurance)

  • Have high analytical skills, multitasking skills and have the ability to use a wide range of analytical tools and systems.
  • If you can :

  • Review transactions of electronic banking customers and identify potential suspicious activities and accounts.
  • If you’d like to work with :

  • KYC Team Manager and fellow Post-Transaction Analysts
  • If you want to :

  • Work in downtown BGC, the country’s economic center
  • Enjoy competitive compensation and allowances
  • Be part of one of the most innovative and exciting digital bank in the world
  • Be part of a diverse, creative, and energized team
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