Customer Service Consultant for Lufthansa German Airlines
Lufthansa Services Philippines Inc.
Manila, Philippines
2d ago

Hello, We are Lufthansa InTouch!

Want to make someone’s day, every day? Join us!

Being part of our international team of travel consultants will put you in touch with the fast moving world of (air) travel and you can explore the world at discounted rates.

To be best at being in touch is what we strive for.

Welcome aboard!

Our skilled global teams of airline professionals ensure the highest quality of service for our passengers.

This includes but it is not limited to :

  • General flight reservations and direct sales
  • Information about our products and services
  • Passenger check-in assistance
  • Managing accounts for Lufthansa frequent flyers (Miles & More)
  • Support Travel Agencies
  • Flight privileges, Employee events (summer festivals, participation in sports competitions etc), Health Plan, Life Insurance

    Video : A day in the life of a Customer Service Consultant

    What do we look for in a candidate?

  • Excellent written and verbal communication skills in English
  • Ability to work rotating shifts including evenings, weekends, and statutory holidays
  • Good understanding of computer systems and standard software
  • Positive and can do’ attitude
  • Willingness to be one best self when interacting with colleagues and customers
  • Previous proven experience working in a customer service role
  • Eligibility to work full time with us for at least 12 consecutive months
  • About Lufthansa Services Philippines Inc.

    We help. We smile. We care. We are best at being in touch, be it with colleagues or customers. This is the essence of Lufthansa InTouch : We make someone’s day every day! Our headquarters are based in Berlin.

    With our network of 6 service centres in 6 different countries, we are the touchpoint between LH Group and their passengers.

    About 2000 Consultants offer over 200 services in more than 30 languages; they take care of all requests by passengers' flying with LH Group and ensure the highest service quality.

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form