Control Sr. Officer (Human Resources)
Wells Fargo
Manila, Metro Manila, Philippines
1d ago

About Wells Fargo

Wells Fargo & Company (NYSE : WFC) is a leading global financial services company headquartered in San Francisco (United States).

Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients.

We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace.

Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience.

We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo.

It all begins with outstanding talent. It all begins with you.

Market Job Description

About Wells Fargo Philippines

Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics.

We operate in Taguig City, Metro Manila.

Department Overview

Enterprise Functions comprises Finance, HR, Public Affair and Legal functions. These enterprise functions develops and implements operational strategies to support Wells Fargo's business objectives.

We work together to make Wells Fargo an employer of choice. Our operating foundation is based on our ability to operate efficiently, develop employees, strengthen controls, comply with regulations and scale technology infrastructure

About the Role

The Business aligned control Responsible for prioritizing commitment to local laws and regulations in India & Philippines region.

Perform process deep dives, raise self identified issues and heighten Issue Management discipline in the frontline. Support business in risk monitoring capabilities by reporting risk and control indicators across Enterprise Functions.

Strengthen the risk culture and build stronger accountability in the control environment

Business Control

Senior Officer to join our team . The right candidate will be responsible for evaluating controls to ensure proactive self-identification of issues and events, root cause analysis, resolution of control deficiencies and provides insight into emerging risks while operating in a very dynamic manner, connecting and building relationships with key partners


  • Identify, assess and mitigate risks across all risk types, in coordination with LOB and assurance activities consistent with the risk management framework and policies established by Independent Risk Management.
  • May lead identification of appropriate data populations and executes control evaluation test scripts. May review evaluation strategies to effectively sample the relevant population.
  • Foster strong relationships with team and collaborate effectively. Coordinates with team, line of business, other business units, Audit, and regulators on risk related topics.
  • Interfaces internally with the team and line of business.
  • Proficient knowledge of industry standards and best practices around control evaluations and risk management processes.
  • Dynamic individual contributor role with the opportunity to lead project / virtual teams and mentor less experienced employees.
  • As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will :
  • Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them
  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks
  • Market Skills and Certifications

    Essential Qualifications

  • Overall experience of 15 years with 10-12 years of relevant experience in Financial Services industry and / or risk & control domains covering operational risk, controls testing / evaluation, compliance, internal audit, risk management etc.
  • Audit or internal control evaluation experience.
  • Strong risk and control fundamentals experience.
  • Comprehensive understanding of risk types, methodologies and frameworks for evaluating or testing controls and assessing results, conducting research, and identifying control deficiencies.
  • Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls;
  • additional experience analyzing business and / or systems changes to determine impact.

  • Demonstrated ability to deliver high quality output.
  • Skillfully builds constructive and effective relationships. Delivers on commitments and renegotiates when needed. Strong sense of accountability.
  • Ability to influence and consult strategically across a large organization and with various levels of leadership / stakeholders.
  • Desired Qualifications

  • Risk Management Certification Programs.
  • Comprehensive understanding of operational risk management in the financial services industry.
  • Ability to effectively communicate, verbal and written, with various levels of management, including senior leaders and executives.
  • Experience in assessing risk, reviewing risk ratings, and identifying control deficiencies.
  • Demonstrated negotiation skills, especially with difficult topics when partnering with senior management. This includes the willingness and ability to question decisions, understand direction and escalate issues, where necessary.
  • Ability to synthesize data from a variety of sources and deliver results quickly.
  • We Value Diversity

    At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

    We comply with all applicable laws in every jurisdiction in which we operate.

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