It Support
Diversify Offshore Staffing Solutions
National Capital Region, Philippines
4d ago
source : FIndojobs

Job Description : Troubleshoot PC hardware / software, server and network / Internet related issues Attend to IT support requests and concerns POC to hardware / software vendors, 3rd Party suppliers and Internet service providers PC deployment and Provision of access / login details for new hires Ensure cleanliness of Server Room and organization of things in IT stock room Regularly manage and update inventory of IT hardware and software assets Perform workstation / server maintenance and updates Monitor Internet bandwidth utilization, server room temperature, servers & network devices’ uptime Send shift report for daily pending / completed tasks and issues encountered Provide IT e-

mail notifications for incident reports, maintenance schedules and IT updates Any task / duty as directed by client / management Minimum Qualifications : 1-

2 years equivalent experience in hands-on IT Helpdesk Support (non-voice) Bachelor’s Degree / Vocational Diploma Knowledge & work experience / training with PC / Laptop troubleshooting, parts, assembly / disassembly and upgrades Knowledge & work experience / training with Firewall, switches and routers (Cisco or equivalent) Knowledge & work experience / training with Windows Active Directory Server.

Good Understanding of Network Fundamentals Good English communication skills oral and written Proficiency in Microsoft Office applications especially MS Excel Willing to start ASAP Willing to work in Bonifacio Global City or Makati City Open to night shift Additional qualifications but not required : Hardware / Network / Server or equivalent certifications Knowledge in Open source Operating systems and applications Knowledge & work experience / training in VOIP Adobe Photoshop skills

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