Accounts Receivable Team Lead
Confidential
Metro Manila / NCR, PH
2d ago
source : Monster

General Responsibilities :

•Manages a team of Dispute and Deductions Specialists

•Handles complex client specific queries, issues or escalations within the client context

•Drives process redesign to ensure improvement within client context

•Assesses GPM applicability and matches this to client requirements

•Operates at the level of Subject Matter Expert for the client specific application of the client processes

•Drives Value back to client utilizing his process expertise

•Assesses the control framework within the client processes context

•Researches individual customer deductions and disputes for validity

•Acts as first escalation point for contested disputes and deductions

•Escalates problem deductions and disputes to the client in accordance with the escalation policy. Prepares recommendations with regards to actions

•Reviews query developments and trends at various customer levels providing root cause analysis of anomalies and recommend solutions

•Attends f2f customer meetings if required

Qualifications :

  • Must be a College Graduate of 4 year course
  • CPA is not required but an advantage
  • Must have experience in SAP
  • Amenable to work in Mckinley Hills Taguig City
  • 5 : 30am-2 : 30pm shift or 9 : 00am-6 : 00pm shift
  • Apply
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