Workday Integrations DevOps Engineer
Shell
Street office, Dela Rosa
2d ago

Job Description :

If you are passionate about using technologies to deliver / maximize business value, translate business requirements to functionalities, and working on innovation to improve user-experience, then, you can be one of us!

You will work in a virtual team of global HRIT DevOps organization, responsible for providing HR System Support to all Shell employees, external candidates, and extended enterprise, on implemented HR SaaS solutions (Workday).

You will be part of Workday Technical DevOps team, supporting Workday Integrations / Reports that is an integral part of Core HR, TRP, LRN, T&A, COMP and BEN modules.

You will be deeply involved in end-to-end system features implementation, from design, configuration, testing and defects resolution to post deployment maintenance and troubleshooting.

You will be required to understand both the technical and business side of HRIT processes, to deliver greater business impact and improved employee experience in a more affordable way.

As an HRIT DevOps Engineer, you are expected to :

  • Actively contribute to value delivery through One Team One Goal , Self-Organizing and Continuous Improvement agile principles.
  • We operate with strong emphasis on teamwork and close collaboration across all roles and functions

  • Troubleshoot issues in Workday landscape & integrations to multiple systems deploying fixes and / or working with other systems support teams to identify / deploy fix
  • Monitor end to end Workday landscape using monitoring tools, investigate and pro-actively fix systemic issues either through system changes or working with other systems support teams
  • Ensuring integrity of the end-to-end landscape, data flows and integrations with connected systems throughout the change and deployment lifecycle.
  • Have a solid understanding of user needs capture / clarify requirements to enable impact analysis and delivery of committed change requests in Workday through sprints
  • Exercise robust end to end testing (both positive and negative) and without interruption to the end users.
  • Assess vendor releases including engaging with relevant stakeholders to identify and manage impact
  • Stay up to date with Workday Product development and Community, utilizing best practices and technical documentation available
  • Engage on daily basis with colleagues from HRIT DevOps Team (Product Owner, Scrum Master, DevOps Analysts, DevOps Engineers, security, Information Risk Management (IRM) & other IT and HR areas specialists) and actively participate in scrum ceremonies
  • Support backlog refinement, spring planning and delivery of committed work, by providing technical suggestions, estimating required effort, identifying risks and dependencies, and surfacing impediments.
  • Dimensions

  • Virtual working in a global environment with culturally diverse teams and across many organizational boundaries (HR and IT)
  • Part of the matrix organization working directly within HRIT DevOps Team whilst remaining connected to relevant IT Community
  • Work closely with relevant stakeholders from ITSO, IT Competency Centers, HR Operations, HR Centre of Excellence, HR in the Countries, and other functions
  • Managing multiple delivery priorities, multiple demand requests and complex issues
  • Skills and Requirements

  • Bachelor's Degree or equivalent work experience and minimum 5+ years of experience in information technology
  • Minimum of 3 years’ experience in complex organization or equivalent in Workday Technical Production Support environment - with active support experience in key business Moments that Matter (e.
  • g. Payroll, Annual Merit, Bonus, Benefits cycles)

  • Awareness / knowledge of agile project management methodologies, scrum ceremonies and DevOps ways of working
  • Ability to understand and aggregate Workday product knowledge quickly
  • Technical area : Workday’s Integrations STUDIO, PECI, CC, DT, API..etc and Reports ADVANCED, MATRIX, TREND..etc.
  • Well-developed communication skills, including the ability to communicate at all levels within the organization and to establish and maintain good working relationships with key internal and external stakeholders in HR and IT areas
  • Skilled in systematically troubleshooting complex issues to a root cause and report out to stakeholders in business language
  • Skilled in investigating and fixing complex issues with across organizational boundaries, including vendors
  • Ability to synchronize with technical and non-technical team members and teams to deliver sprints smoothly
  • Emotional intelligence traits (i.e., patience, listening, self-reflective, thoughtful, ability to build trusting relationships, reasoning, and understanding) preferred.
  • Knowledge of HR systems & applications (e.g. Workday, Salesforce, etc.) and understanding of IT organization and ways of working will be an asset.
  • Previous role and background in Workday process administration is an advantage.

  • Fluent in English (verbal and written)
  • In this role, you are expected to actively contribute to building agile ( self-organizing ) culture and safe environment with one team’ mindset.

    In this role, you are responsible to fix incidents within agreed timelines ensuring that the end-to-end SaaS landscape remains available, reliable, secure, affordable, and compliant, and deliver configuration changes in Workday through sprints.

    Your focus area is Workday Technical and will cut across other applications in HR IT Landscape. You feel accountable for ensuring all activities are executed in alignment with Shell standards and pro-actively manage and mitigate security risks.

    You contribute to the Agile environment by thinking out of the box and continuously wanting to structurally improve the ways of working, the technical stability of the landscape and the speed in which changes are delivered, and by continuously growing into a more and more self-organizing team with the rest of the team members.

    This position requires a strong self-starter who can proactively engage with team members in the virtual DevOps teams, Digital HR, HR Operations and other parts of HR and IT organizations.

    You will work with the Product Owner and Scrum Master of your team, HR DevOps Analysts and IT Engineers in your team, The Technical Lead Scrum Master, WD Release Manager, HR Operations teams, Testers, Test Manager, Information Risk Management (IRM), IT Architects, Operations Landscape Management (OLM), Shell People (SAP) and Interface Support team, other legacy / on premise support teams, and HR Transformation Program resources.

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