Network Manager | Php 50&000 - Php 70&000 | Pasig
J-K Network Services
Pasig, PH
2d ago
source : Bossjob

Responsibilities :

  • Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
  • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
  • Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
  • Setting up and maintaining a service desk and evaluating its efficiency.
  • Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
  • Monitoring department issues and client complaints to create methods to lessen recurring issues.
  • Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
  • Maintaining strong relationships with manufacturers, dealers, and sales representatives.
  • Helping to train new employees in company procedures.
  • Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.
  • Requirements :

  • Bachelor’s degree holder
  • Must have an experience as a Service Manager of accredited service centers
  • Company Profile : This company has been operating for almost 9 decades and is one of the top leading manufacturing companies globally.

    Position : VOC Manager (Voice of Customer Manager)

    Industry : Manufacturing Company

    Location : Pasig

    Schedule : Morning Shift

    Salary : Php 40,000 - Php 60,000

    Benefits :

  • Government mandated benefits
  • 13 month pay
  • Retirement program
  • Rice subsidy
  • Unused leaves are convertible to cash
  • Reimburse Transportation expenses
  • Others will be discussed during the job offer
  • Recruitment Process : Face to face interview

  • Initial Interview
  • Final Interview
  • Job offer
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