Specialist, Ops Dimension Solutions
Company 81 - Manulife Data Services Inc.
Manila, Bicol Region, PH
2d ago
source : WHATJOBS

We’re thrilled to be named one of LinkedIn’s Top Companies to grow your career in Canada. The award is based on seven key pillars, each revealing an important element of career progression : ability to advance, skills growth, company stability, external opportunity, company affinity, gender diversity and educational background.

You can read more about this award here https : / / www.linkedin.com / pulse / top-companies-2021-25-best-workplaces-grow-your-career-canada- /

Manulife CEO Roy Gori and employees thank healthcare heroes working on the front lines during the COVID-19 pandemic.

Our mission

Decisions made easier. Lives made better.We are on a transformational journey. We want to remove complexity from the financial services industry, to make people’s lives better by helping to make their decisions easier.

Being part of this transformation is hugely exciting and offers talented, ambitious people an amazing opportunity to build a career.

If that sounds like you, then we want to hear from you.

Our commitments to you

Our commitments define our culture and are a big part of what makes Manulife such a great place to work.Values-first cultureOur values don’t just hang on a wall.

They inspire us and define how we work together every day. These are the values Manulifers live and breathe : We obsess about customers, think big, own it, share our humanity, do the right thing and get it done together.

Our values are who we are and we’re team Manulife!Boundless opportunityEncouraging the growth, development and success of our employees every day is how we will grow as a company.

So if you’re eager to learn new skills and move your career forward, we have the resources and opportunities to help you.

Continuous innovationWe’re transforming our company to be more digital and innovative so we can better serve our customers.

It’s a challenge we embrace every day. So if you’re looking to use your skills to develop next-generation technology, to re-imagine customer experiences and solve challenges, you’ll like it here.

Delivering on our commitment to Diversity, Equity and Inclusion (DEI)We are on a journey to address the needs of our diverse customers, employees and communities.

We are committed to inclusion everywhere. So if you believe in embracing DEI every day, you’re in the right place.Championing corporate citizenshipSociety’s challenges are our challenges, too.

That’s why we share our time, talents and financial resources with local communities around the world. If you’re inspired by meaningful change and are already committed to making every day better, you’ll have even more opportunities to make an impact here.

Diversity, Equity and Inclusion (DEI)

We define Diversity as all the ways we are human. Equity is the fair treatment, access, opportunity, and advancement for us all, regardless of our differences, and when we belong and thrive for all the ways that we are different, that's Inclusion.

Our DEI goals1. Reach 30% of women at the VP+ level by 2022.2. Increasing Black, Indigenous, People of Colour (BIPOC) representation in leadership roles by 30% by 2025.

3. Annually hiring at least 25% BIPOC talent in our Graduate program.Our Employee Resource GroupsEmployee Resource Groups (ERGs) are voluntary, employee-led networks dedicated to fostering a diverse and inclusive workplace while exposing members to meaningful personal and professional development opportunities.

Sustainability

Our sustainability strategy supports our mission of making decisions easier and lives better. Building on our history as a trusted insurer, long-term investor and good corporate citizen, our strategy incorporates input from external and internal stakeholders, our learnings from ongoing engagement with external sustainability associations, and our experience over the years in this space.

Our Sustainability strategy has four pillars : Our EnvironmentReduce the impact of our operations on the physical environment and invest in supporting the transition to a lower-carbon economy.

Our PeopleInvest in the health and wellbeing of our employees and continue building a diverse and inclusive workplace.Our Customers and ShareholdersManage our ESG risks and opportunities to benefit our customers, shareholders and employees, and operate in an ethical manner.

Our CommunitiesCreate measurable social impact by investing in the health and wellbeing of our communities

Working in Technology at Manulife

Find out what it is like to work in technology at Manulife and what we have to offer.

Company details

With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.

10,000+

Banks and Financial Services

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place.

We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Working Arrangement Hybrid Job Description The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily.

We believe in the value of empowering our employees with the resources to solve critical problems for the future of our business, which is why we need you.

The Specialist will be responsible in ensuring SimCorp Dimension (SCD) users have a stable, reliable and high performing AABOR.

The successful candidate will be accountable in performing the team's daily operations and providing support to business users in addressing moderate to complex business issues. What motivates you?

You obsess about customers, listen, engage and act for their benefit

You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

You thrive in teams, and enjoy getting things done together

You take ownership and build solutions, focusing on what matters

You do what is right, work with integrity and speak up

You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with :

Bachelor’s degree in Accounting, Finance, Economics or any related business course

Minimum 2-4 years of relevant experience in Investment Operations and Fund Accounting

Experience working directly with business clients in addition to application support teams

Previous experience in investment operations in insurance or financial services

Ability to work well independently as well as with others as part of a team

Ability to grasp new concepts and information quickly

Eager to build strong relationships with internal departments and external partners

Excellent organization and prioritization skills with the ability to manage competing priorities

Comfortable influencing without authority

Strong communication skills both written and verbal

Strong customer service orientation

Should possess a desire to learn new skills, adapt and take on new challenges

Candidate must be willing to report for a rotating schedule including night shift

On the job you will :

Monitor and clear the SimCorp Dimension (SCD) message queue throughout the day to ensure all transactions are elevated to final status at end of day

Monitor the team shared mailbox throughout the day and taking appropriate action on the emails received

Generate Item of Interest (IOI) ad hoc security requests and monitoring that the security master setup occurs within an acceptable time frame

Investigate Transaction Hub (THUB) unknown queries and generate ad-hoc transactions to THUB as needed

Support ad-hoc analysis to identify root cause of production problems and develop timely solutions

Execute user acceptance test for implementation of new security types and functionalities and system upgrade

Execute and validate test cases for end-to-end processes

Support for period end close processes

Work in collaboration with the business users and Global Solutions Delivery (GSD) to create / update / maintain static data table such as :

Segment

Accounting configuration

Identify opportunities to leverage system capabilities in order to meet business requirements

Assist junior team members by being the go-to person in resolving complex issues during shift

Any other duties or projects assigned from time to time within or beyond working hours if needed

Our commitment to you :

Our mission; to be a part of making Decisions Easier and Lives Better

A leadership team dedicated to your growth and success

A bold ambition and set of goals to be a leader in driving transformation in our industry

Our best. Every day.

Learn more about opportunities with us at jobs.manulife.com Every career at Manulife / John Hancock provides the opportunity to learn new skills and move your career forward.

Ready to make an impact somewhere? What are you waiting for? Apply today. About John Hancock and Manulife John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better.

We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under man

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