Hiring for Customer Service Rep in CDO - Salary is up to 15k Monthly Work at home set up Willing to work shifting schedule
NeksJob Philippines
Iligan City, Northern Mindanao (PH), PH
11h ago

Get hired through over the phone Initial and Final interview including the online assessment.

Overview : Our Customer Service Representatives and Technical Support Representatives are vital members of our company.

You will field customer inquiries and find innovative ways to respond.

You will have the chance to work in a highly collaborative and engaging environment that provides dynamic work experience

with different cultures as well as unlimited opportunities to grow your potential and develop your career.

Responsibilities :

  • Handle and carefully respond to all customer inquiries via inbound calls and email
  • Provide excellent customer service through active listening
  • Work with confidential customer information in a secure manner
  • Aim to resolve issues on the first call by being proactive
  • Appropriately and adequately communicate with customers
  • Salary : up to 15K Salary

    Location : CDO

    Position : Customer Service

    Account : Education Services Account

    Set up : Onsite / WORK FROM HOME

    Qualifications :

  • Minimum 6 months call center experience (International account only)
  • Filipino citizen or with equivalent legal status
  • Proven oral & written English communication skills
  • Strong logic and problem-solving skills
  • Availability to work through various shifts
  • Ability to use Windows operating systems
  • Organization and work prioritization skills
  • Must be amenable to work in shifting schedules, holidays and weekends and working overtime
  • Can start ASAP

  • Highly stable internet connection with no packet loss - 15mbps
  • Wired connection from modem / router to PC
  • Conducive workspace away from distractions
  • o Special Skills Complexity Allowance (per program)

    o Account Driven Incentives and Bonuses

    o 20% night Differential

    o Paid Training from Day 1

    o Life Insurance

    If you possess the qualifications listed above, Click (Apply Now)

    Send your updated CV / Resume with the Subject email : CSR EDUC(Fullname)

    Note : We will only Accommodate applicants who can provide their updated resumes.

    Expect a call / text / email from one of our friendly recruiters.

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