Technical Project Lead
AIG Shared Services
Makati City, Philippines
11d ago
source :

Your future team

Our technology teams collaborate with their worldwide colleagues and partners every day to take on the challenges of providing IT support to one of the world's leading financial services firm.

We're people who believe that with the right values and hard work, anything is possible. We know that if we're at our best, that enables our customers to be their best and realize their dreams and hoped for successes.

The Information Technology group provides enterprise-wide IT solutions for all of AIG's specialized disciplines. Technology provides strategic and procedural support in all of AIG's specialized disciplines, such as policy issuance, premium collection, claims handling, and administration.

It enables AIG to deliver business strategies through efficient world-class IT and operations services, while ensuring the necessary IT risk management and security measures are in place.

The Project Manager works across the business, IS management, Quality Assurance and Testing, Systems Analyst, Software Development, and Technical Writing teams to ensure the delivery of a high quality software application.

Primary technical point of contact with management and various technical personnel on project from project inception through completion.

Develops project schedules, coordinates project status meetings, manages resources in all phases of software development lifecycle.

Works with the project business owner to oversee delivery performance, ensure delivery quality and report schedule, cost, and execution performance.

  • Conduct Application Patch Testing on various end user environment involving large # of application teams on Windows workstation and Citrix XenApp environment.
  • Coordinate the effort end to end.

  • Track application readiness statuses and remediation dates accurately during various projects.
  • Track the project status and milestone reports to the stake holders including excel reports.
  • Perform ACMT data updates as provided by US team.
  • Work with the hundreds of application teams, infrastructure teams during small or large scale application certification exercise during various infrastructure programs.
  • Coordinate with application teams, and vendor contacts to capture application requirements and help the apps submit the packages during large scale migrations.
  • Coordinate / host issue debug sessions between various support teams when the application do not work.
  • Assist in data gathering; provide application analysis for the deployment waves during large scale migration projects.
  • Convert Office files created in older version of Office 2007, 2010 to the newer version of Office (probably 2016) using Converter Tool.
  • Perform data analysis in excel.
  • Your contribution at AIG

    As an Influencer at AIG, people come to you as a go-to source for help and support because of your deep knowledge and expertise.

    As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done.

    Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.

  • Can take responsibility for coordinating, defining, staffing, and managing one or multiple projects.
  • Can work with little to no guidance. Self-driven person.
  • Multi tasker, self starter.
  • Can work in US Eastern day times.
  • Good application analysis skills.
  • Understanding of the GEAR portfolio is preferred.
  • Past work experience with Application IT teams, End User Platforms is beneficial.
  • Ability to convert business requirements into infrastructure requirements. Prior experience with App-V, GPOs, application requirements gathering will be a help.
  • Hands on VBA(Access DB, Excel Macros coding) experience in the present or past is preferred
  • Past experience with infrastructure upgrade coordination experience is strongly desired.
  • Strong written and verbal communication skills.
  • Can work well under the aggressive schedule.
  • Graduate degree preferred.
  • It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.

    We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

    At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

    Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

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