Billing System Analyst
OpenText Corp
Philippines, Makati City
16d ago

The opportunity :

Provides technical and non-technical billing support and assistance to Cloud Billing Operations Team, Billing Applications Support Team, ELS MIS Support Team and counterparts.

You are great at :

  • Answer incoming emails received from external and internal clients.
  • Assist clients in providing usage report requests.
  • Monthly Galaxy and ELS billing run
  • Doing the IO35 process, XDDS Maintenance process, MISWEB Daily Logs Inspection, ELS Daily / Cycle Phase / Monthly process, ELS UK Biller Process
  • What it takes :

  • Candidates must possess at least a Bachelor's / College degree Computer related courses is an advantage
  • At least 2 years of related experience.
  • Excellent oral and written communication skills, including the ability to communicate effectively
  • Can work with minimum supervision; a team player; detailed and results oriented
  • Keen into details
  • Has Time Management skills ability to multi task and prioritize work effectively
  • Has strong technical, analytical and problem-solving skills
  • Ability to work under pressure and tight deadlines
  • Proficient in MS Office and SQL(Structured Query Language)
  • Customer Service satisfaction skills
  • Ability to work in a team environment
  • Reliable, punctual and ability to work in flexible schedule
  • Apply
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