Customer Service Representative

Snaphunt

Pasig City, Philippines

4d ago

The Offer

New Hire Performance Bonus : 20k

Opportunity to make a positive impact

Responsibilities :

This position is responsible for providing excellent customer service

Handling information inquiries, reservations, ticketing, passenger check-in, baggage check-in

Aircraft preparation and problem resolution

The Profile

Completed at least 1 year in college

Must have 6 months to 1 year experience in airline account (local & international); knowledgeable with Airline jargons, experienced working in Airport (any position)

For local airline experience, it could be in ground / booking / flight

Preferably with GDS (Global Distribution System) experience

Strong analytical skills to identify cause of problems & recommend solutions

Strong verbal and written English communication skills

Amenable to work in rotating shifts

The Employer

Our Client is a recruiting consultancy that supports businesses with their staffing requirements, process standardization, sourcing optimization, and channel management.

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