The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Member Set-up Administrators with the resources to solve critical problems for the future of our business, which is why we need you.
The administrator is responsible for the accurate and timely updating of all plan member information into the underwriting database.
What motivates you?
You obsess about customers, listen, engage and act for their benefit
You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
You thrive in teams, and enjoy getting things done together
You take ownership and build solutions, focusing on what matters
You do what is right, work with integrity and speak up
You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with :
Bachelor's Degree holders are welcome to apply
Create initial set-up of all plan member details in the database
Strong attention to detail
Good understanding of appropriate systems and group benefit knowledge
Organize and prioritize work distribution
Monitor incoming work volumes and balance this between the MSA team in order to meet service standards
Monitor and respond to incoming email inquiries and correspondence with missing information or follow up on outstanding missing information
Our commitment to you
Our mission; to be a part of making Decisions Easier and Lives Better
A leadership team dedicated to your growth and success
A bold ambition and set of goals to be a leader in driving transformation in our industry
Our best. Every day.