ROHQ HRPS HR Generalist Lead HRPS
Citygroup
Manila, Philippines
3d ago

Job Purpose :

  • Work as a member of the Asia Pacific HR Professional Services Team
  • The HR Generalist will work in a regional set up working independently with assigned managers across various countries / business to effectively deliver end to end HR processes and solutions, to coach and develop managers to build manager and employee capability.
  • They will achieve this through alignment and engagement with country / regional peers and in partnership with HR specialist groups

  • This role provides an excellent development opportunity for HR professionals seeking exposure in a complex, fast paced and dynamic environment where the ability to leverage resources from multiple areas to deliver results is crucial
  • Key Responsibilities :

  • Deliver HR services and build capabilities to drive organizational performance through individuals and managers
  • Build strong relationships with line managers, working as a partner with them to ensure the effective and seamless delivery of end-
  • to-end HR processes including but not limited to Employee Relations, Development, Talent Management, Performance Management, Resourcing, Compensation and Benefits, amongst others

  • Work with the assigned managers to facilitate the effective execution of HR processes including, Performance Management, Talent Review, Year-
  • End Compensation Process and Employee Engagement / Voice of Employee survey

  • Partner with Country / Regional HR Advisors and HR Specialists (Compensation & Benefits, Resourcing, Talent & Learning ) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions
  • In partnership with the Employee Relations team, work with managers to address employee issues (including under performance, grievances etc.
  • ensuring appropriate advice is given and actions in place, risks are assessed and understood

  • Counsel employees on personal and work related issues that affect performance and foster policy understanding e.g. performance capability, individual consultations etc.
  • Manage employee life cycle HR related transactions (new hires, leave, employee mobility, transfers, terminations, leave, etc.
  • Support incentive planning, headcount / FTE planning and other projects as necessary

    Qualifications

    Knowledge / Experience / Technical skills :

  • Bachelor's degree in Human Resources or related field / equivalent required
  • Over 10 years of experience as an HR Business Partner / Generalist or progressively responsible experience in Human Resources with exposure to and demonstrated competence in diverse functional areas
  • Strong in MS Office applications : Outlook, Word, Excel and PowerPoint. Exposure to cloud based, integrated HR systems
  • Excellent written and verbal communication skills
  • Desired Skills / Competencies :

  • Strong client focus and be able to effectively and quickly build relationships and establish trust, respect, competence, and confidence
  • Strong coaching skills and ability to coach managers on a variety of HR topics / Strong influencing skills and ability is desired
  • Excellent collaboration skills enabling effective working across the matrix environment and other functional partners like HR Shared Services, Employee relations, Recruitment etc.
  • Strong change management skills, i.e., comfortable with uncertainty, ambiguity and constant change, yet able to set priorities and execute on commitments
  • Resilient under pressure and self-motivated in a fast paced and demanding environment
  • Solutions-focused, able to sort through information and develop concise and clear solutions quickly
  • Detail oriented with a logical and methodological approach to problem solving
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