A an influencer at AIG, people come to you as a go-to source for help and support because of your deep knowledge and expertise.
As a more experienced team member, you are capable of driving continual improvement and impacting the way that things get done.
Because of your influence, whether direct or indirect, we are able to deliver powerful outcomes for our clients.
Minimum 5 years of experience in Microsoft Internet Information Server (IIS)Expert Level - Secure Socket Layer (SSL) certificate administration
Windows PowerShell proficiency
MS Office Suite proficiency
Excellent communication skills
Responsibilities : Operational Support
SSL Certificate Management
Perform operational audits on all web servers in the CORE and DMZs to ensure initial and continued operational stability
Cross Functional - work in collaboration with other Infrastructure teams and their activities directly impacting client Incidents
Perform incident analysis and resolution (root cause, crash analysis, etc.)
Provide immediate response to SEV 1 issues
Work with the Application team on break / fix and work- around
Monitoring and Proactive Tasks
Performance and workload management including performance analysis and performance tuning
Monitor performance indicators
Work with BU on enhanced monitoring