ROHQ FRSS Operational Risk Manager FRSS Risk and Control Lead
Citigroup Inc
Manila, Philippines
8h ago

Job Purpose :

  • This role sits in the Manila Center, and reports to the FRSS Center Head with matrix reporting to the Global FRSS Risk & Control Head.
  • Person will be responsible for minimizing the operational risks of FRSS and its customers through the use of effective Risk Management procedures and controls

    Job Background / Context :

  • As the CSS FRSS Risk & Control Lead, you will be required to implement specific programs on Risk and Control, Audit Management and other related areas to proactively identify, assess, report, mitigate risks across the FRSS organization.
  • You would also need to maintain appropriate procedures to achieve compliance with all relevant policies, and to maintain an effective control environment

    Control Environment :

  • Responsible for the overall control environment across the FRSS Manila Center. The role requires making strategic decisions to ensure that the firm’s risk and control framework drives appropriate policies and practices to enable employees in all business units to proactively identify, assess, mitigate, monitor and report all operational risk exposures
  • Risk and Control Implements Risk and Control programs that aid management to identify, analyze and respond appropriately to risks in their areas : Fraud Management, Manager Control Assessment (MCA), Sox Compliance, Operational Risk and Management, End User Computing (EUC) and Corrective Action Plans (CAP Tracking)
  • Business Continuity Oversees compliance to CoB Policy and Policy Standards; the processes to ensure that business continuity plans are viable, executable, implemented and tested and business continuity awareness and education for CSS teams
  • Records Management Oversees Records Management Policy and implementing rules. Upholds strong partnership and interaction with stakeholders including a well-
  • defined governance structure to establish a systematic and consistent approach to the classification, retention, protection, retrieval and disposal of records

  • Compliance Ensures compliance with requirements associated with Data Privacy laws, Cross Border, Bank Secrecy, Outsourcing, Export Licensing and other policies and regulations related to all countries we support
  • Audit Management - Responsible for managing engagements with Internal and External Audit Parties, and Regulatory Entities
  • Process Reviews and Issues Management Conducts reviews to understand the end to end process, highlight control weaknesses, and raise recommendations for improvement Implements consistent process for reporting, tracking and remediating issues identified
  • Lead a team of risk and control professionals to support FRSS process areas to identify risks and evaluate exposures of key control deficiencies, analyze root cause, and ensure management has effective and timely remediation plans
  • Development Value :

  • Experience of working in global financial services organization
  • Opportunity to work in a global organization
  • Development of technical and analytical skills in addition to increased business knowledge
  • Excellent training and professional development opportunities
  • Knowledge / Experience :

  • Minimum 2 years work experience in Compliance, Audit, or Risk Management
  • Project related experience desirable
  • Effective time management, documentation and organizational skills
  • An understanding of Operational Risk and Risk and Control Self Assessment
  • Experience working in cross-cultural global teams
  • Skills :

  • Excellent English written & verbal communication skills
  • Strong interpersonal skills ability to develop strong partnership with stakeholder
  • Proficient in the use of workstation applications (MS Word, MS Excel, MS Powerpoint, etc)
  • Able to handle high volume of work & adapt to change
  • Able to plan and manage own time
  • Able to rapidly learn technical and business techniques and knowledge
  • Primary Location

    APAC-PHL-National Capital-Manila


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