Outline Agreement Administrator
telus international
Araneta, Philippines
2d ago

Description and Requirements

  • Maintain the TSR Assignee Group for OA Create / Modify / Close : Daily. Respond to all TSR requests to create / modify / close OAs per job aids and processes within 2 business days.
  • Correspond with stakeholders where information is missing in order to complete the request.

  • Oa Remediation : Daily. Collaborate with the Procurement and Purchasing Primes to have updated contracts and pricing documents uploaded to ACM.
  • Perform price comparisons to update the Outline Agreement with correct price.

  • PREQ Intercept for $100k-400k threshold. Daily. Assist the Service Purchasing and Material Purchasing coordinators with increased volume of PREQ intercept.
  • Assist with requesting more information from stakeholders to ensure PREQ compliance. Compare pricing / quotes submitted vs.

    outline agreement pricing (and vice versa). Suggest best price to business and / or Procurement and update according to response and process / job aids. Record savings.

  • Daily reporting : Record changes and benefits to the OA Progress Tracker.
  • Workflow : Daily. action all workflow items pending where required.
  • Meet or exceed levels of service as determined and measured on Supply Operations scorecard.
  • Required Language(s)English

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