At TeleTech, we’re all about the Human Experience. Elevated. As a Talent Acquisition Marketing Supervisor, you’ll be a part of creating and delivering amazing candidate experiences while you also can #ExperienceTeleTech, an award-winning employment experience and company culture.
aligning your shift and work hours to the USA workforce.
What You’ll Be Doing
Do you have a passion for marketing and helping connect talent with their career? Looking for an opportunity where you can impact people’s lives through your marketing efforts?
In this role, you’ll be responsible for strategic and day-to-day recruitment marketing activities for your assigned region / sites.
This includes analyzing the market and target demographics for the site in collaboration with the respective site Talent Acquisition Marketing teams, collaborating and recommending a comprehensive sourcing plan, monitoring and guiding execution of sourcing activities, aligning with company stakeholders on their respective needs and investigating new sourcing channels.
The Talent Acquisition Marketing Supervisor is also responsible for the performance and career development of team members, contributing to the overall goals of the company.
You’ll quickly adapt sourcing plans and engage new channels to meet changing client requirements. They also occasionally assist in general and administrative (G&A) sourcing in support of TeleTech’s business units.
High-energy and analytical? This role may be for you.
You’ll report to the Senior Manager of Talent Acquisition Marketing and Communications and contribute to the overall success of the Talent Acquisition team for your sites.
During a Typical Day, You’ll
Create a comprehensive sourcing plan to support specific client recruiting goals within an assigned geography
Analyze reports to track the effectiveness of each sourcing channel and analyze metric to identify trends and make recommendations
Develop sourcing initiatives including the recommendation of innovative ad campaigns and promotions needed to support these plans and partnership with internal and external creative resources to design and produce these tools.
Be a project manager for collateral creation by establishing deadlines, approving creative concepts, and holding vendors accountable for on-time delivery.
Improve the key success metrics associated with hiring goals including conversion rate, cost per hire, time to fill, and client satisfaction
Work with the corporate support teams and approved vendors to ensure the marketing campaigns and value propositions are appealing to the local market.
Manage a team of marketing specialists
What You’ll Bring to the Role
At least 3 years of marketing or recruiting experience
At least 3 years’ experience in leading a team
Comfortable working in a dynamic environment where priorities can change quickly and team members are required to wear multiple hats
Creative and innovative sourcing ideas
Proficient in Microsoft Office, especially Excel
What You Can Expect
New challenges every day as you build relationship with teammates and company leaders both in the Philippines and across the globe, clients and our talent pool
act as one; and live life passionately
Work-life full of purpose, passion and career potential
Competitive compensation package with a very attractive variable pay
About TeleTech
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TeleTech is proud to be an equal opportunity employer. TeleTech embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
