Corporate Recruitment Supervisor

Sitel

Pasig City, PH, 1604

6d ago

Summary of Primary Job Responsibilities :

Processes and interviews prospective employees for Corporate or Business Support positions.

Determines appropriate match of applicant skills to job responsibilities and supports administration of pre-employment testing and behavioral interviewing.

Partners with site management to understand and anticipate recruiting needs to ensure appropriate applicant flow.

Supports retention-building activities to achieve and maintain retention goals.

Supports Recruiting Manager in administration of all recruiting and employment activities.

Collaborates with operations, learning and clients in recruitment process improvement plans.

Ensures that performance of the Recruiters are on track.

Education : Bachelor’s college degree and / or equivalent combination of education and experience in HR or general business.

Experience Target :

At least five (5) years of successful recruiting experience for Support personnel preferably in a high volume, fast paced customer-focused environment.

Call center experience strongly preferred.

At least 6 months recruitment supervisory experience.

Skills :

Strong interpersonal skills including strong verbal and effective written communication skills.

Intermediate computer skills with the ability to use a variety of software packages including Word, Excel, PowerPoint and Outlook.

Strong planning and organizing skills, especially prioritizing multiple projects / tasks.

Effective time management skills.

Behavioral based / targeted selection interviewing skills.

Strong analytical skills.

Strong people management skills for internal and external clients.

Knowledge / Abilities :

Proven ability to successfully recruit nonexempt associates to maintain retention and meet demands of high volume recruiting needs.

Demonstrated success as a business partner to leadership in a fast paced, customer focused environment.

Ability to develop effective business relationships both internally.

Ability to influence others and present a positive company image.

Demonstrated ability to adapt practices and techniques to changing priorities and issues while maintaining compliance over employment program.

Demonstrated personal drive and operates with a sense of urgency.

Collaborative work style essential.

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