We’re hiringand are looking to connect with you to help us deliver exceptional customerservice experiences as a Healthcare Customer Service Representative withTeleTech in Robinson's Place, National Hwy, Levels 1, 2 and 3, Lipa City,Philippines
Accepting digital applicationsonly for your protection and the protection of our employees :
Now, more thanever, how we connect is everything. Our purpose is to deliver humanity tobusiness and it's more relevant than ever before in today’s environment.
Weknow we’re stronger together, working towards a purpose that matters. AsTeleTech team members we lift each other up, deliver smiles, and supportour communities.
Join us in our commitment to deliver amazingexperiences.
As a TeleTech CustomerExperience Champion, You'll Enjoy :
What You'll be Doing
Do you have a sincere senseof empathy and enjoy helping others? Health issues are life-altering whetherits dealing with a loved one's health issues or making decisions on coveragesthat best fit the individual's needs and life-style.
We'll train you to be asubject matter expert, so you can be confident in providing the highest levelof service possible at a critical time in someone's life.
And we trust youalready have the necessary ingredient that can't be taught - a caring,empathic, and supportive nature that will shine through as you help customersthrough some of the more difficult times in their lives.
You'll also have achance to make great new friends and grow your career in a high-energy,family-friendly atmosphere.
On a typical day, you'll
Consult with customerson products and services to provide the best solutions for their need via avariety of communication channels that could include voice, email or chat
Open and maintaincustomer accounts and information
Respond to customerinquiries with active listening
Resolve customertechnical issues with patience and understanding
Identify additionalneeds customers may have and help them to upgrade products or services
Positively participatein company events, in team activities, and continuous learning
Why You? What You Bring
Connections areeverything here at TeleTech . That means we connect with ourcustomers, our teammates and most importantly with you.
And the abilityto connect yourself is what you bring to the table along with the following :
Exceptionalconversational English verbal and written communication skills
Ability to thrive in adynamic environment
Customer serviceexperience or customer service oriented skills such as empathy, activelistening, and resolution-minded aptitude
Handy with MS Windowsand other computer applications
We help global brandsprovide a great experience to their customers, build customer loyalty, and growtheir business. We were founded on one guiding principle : customer experiencesthat are simple, inspired, and more human deliver lasting value for everyone.
Your role brings that principle to life.
Career Changers WelcomeHere
Time to change yourcareer? Whether you've spent your career on the admin side in receptionist,administrative assistant, sales or support roles or you've grown in industriessuch as retail, restaurant, hospitality, travel, insurance or financialservices, we believe you have the customer focused skills it takes to join ourglobal associates team.
For more informationabout TeleTech, visit TeleTechjobs.com or search #ExperienceTeleTech throughoutsocial media to engage in the global conversation.