Nalco Water, an Ecolab company, is looking for a Technical Service Representative to join our industry leading Nalco Water team.
If you are a passionate technical professional that enjoys interacting with customers and likes to work in an autonomous, hands-
on environment, we invite you to apply. You will be joining a talented team that supports water treatment applications for a variety of industries.
In this position you will execute service plans in strategic district accounts, providing customers with problem solving support and generating a high level of customer satisfaction.
What’s in it For You :
You will join a large growing company offering a competitive base salary and excellent benefits
Enjoy a paid training program allowing you to learn from successful professionals
Receive a company service vehicle for business use
Opportunity for a long term, advanced career path in service, sales, or management
Flexible, independent work environment where you will manage a monthly schedule
Access to best in class resources, tools, and technology
Thrive in a company that values a culture of safety to include top-notch safety training and personal protection equipment
What You Will Do :
Provide routine service support to Sales Representatives in strategic district accounts (Institutional) to execute agreed upon customer system assurance and continuous improvement plans
Assist Sales Representatives with plant surveys of prospective customers
Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts
Perform technical services to chemical treatment equipment on clients’ premises in order to ensure efficiency and operability of the equipment
Assist clients’ operations in order to give response to the treatment program previously designed, in compliance with client and company’s safety regulations
Perform preventive maintenance and repair service to company equipment
Perform chemical control to company s products used in clients’ premises to ensure that products are within the ranges established
Detect and report faults and / or product issues when they are outside the ranges established, to correct the difficulties efficiently, offering cost-
effective alternatives for the company
Perform stock checks of products on client’s premises in order to supply within the agreed time
Perform equipment inspections to monitor the conditions of the equipment and the operation quality, issuing the corresponding reports
Participate in meetings with the team in order to make improvements in customer service
Document and communicate completed services by providing clarity and value to the customer
Position Details :
Route territory will include : Metro Manila, South Luzon, Central Luzon
Ecolab offers a world class training program designed to provide the tools and resources for you to be one of the best in your field.
Minimum Qualifications :
Chemical Engineering Degree, Chemistry Degree, or a related field
Experience working in a technical service role
Experience working with water filtration
Experience working with Microsoft Office Suite
Must have a valid Driver’s License and acceptable Motor Vehicle Record;
Physical Demands :
Must be able to access and be comfortable with working in a variety of conditions to include confined spaces, freezing conditions and hot conditions;
Must be able to physically perform the essential duties of the position which include lifting, stooping, kneeling, crouching, reaching, balancing, walking, standing, talking and hearing.
Must be able to pass a drug screen and physical exam.
Preferred Qualifications :
Knowledge / aptitude in electricity, mechanical, pumping systems & experience in materials handling;
1 year of successful technical service or field sales support experience;
Hands on plumbing experience highly preferred; experience troubleshooting and maintaining industrial equipment preferred;
Water treatment or specialty chemical industry experience;
Working knowledge of boilers, cooling towers, and wastewater treatment systems.
About Nalco Water :
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year.
We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment.
Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best.
We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.
In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).
Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.