ABOUT THE ROLE
The successful candidate will work within XaaS Delivery (XD)
The primary responsibilities will be to :
1. Provide consulting services using your C# development skills.
a. Business Analysis & Coding Configurations to enable packaged solutions to meet client needs.
b. Root cause analysis of deviations that are found during upgrade regression testing services.
c. help answer questions from internal stakeholders & clients by understanding how the existing code
2. Keeping knowledge about system and development standards up to date
3. You will work as part of a global service delivery center, supporting all Simcorp services.
4. Work in a fixed Asian, European, or North American Shift
5. Occasional weekend availability for exceptional changes.
This is a great opportunity to work with the latest cloud technology services, using modern support and development
techniques and offers the successful candidate excellent career opportunities.
TECHNICAL SKILLS & KNOWLEDGE
Good Business Analysis skills
Good C# coding experience
Experience in working with Oracle Databases.
Consulting experience an advantage
ITIL (preferably v4) IT Service Management processes.
Service Desk solutions such as SalesForce, RemedyForce, ServiceNow, JIRA, or similar.
Great problem solving and problem management skills.
Be rigorous and diligent in your approach to work in the pursuit of delivering the best possible outcomes to our clients.
Pay attention to detail in your work and in your communication, particularly with clients.
Embrace change and are motivated by learning new technologies and working practices.
Have excellent communication skills and be able to work both independently and as part of a team.
Have a positive can-do’ attitude, able to develop rapport with colleagues and stakeholders across different teams in a globally dispersed company.
Able to think creatively and come up with innovative ideas and solutions to overcome challenges.
Strong customer service skills able to communicate with clients in a confident, clear, and professional manner.